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Welcome to the JoeScan support page. We strive to provide exceptional support and documentation for all our products.Toward that goal, we’ve put all our documentation, software and libraries here on our support site.

We ask you to help us make sure our documentation is as valuable to you as it should be. We’ll read every piece of feedback and reply promptly. You can also call us directly at (360) 993-0069 with any feedback or questions. With your help we can continue to make our products and documentation even better and easier to use!

 

Our Scanners

JS-50 Developer Portal

All documentation for JS-50 Scanners is on the JS-50 Developers Portal.  

JS-25 Scanner Family

Mechanical, electrical and maintenance specifications for the JS-25 family of scanners.

Legacy Models (JS-20 Family)

Electrical and maintenance specifications for the JS-20 family of scanners.

How JoeScan scanners work

Brief outline of the principles behind our technology.

Scanner Software

JSConfig Overview

JSConfig is a program supplied by JoeScan that finds JS-20 or JS-25 scan heads on a local network. 

JSDiag Manual

Manual for the diagnostics and calibration software for the JS-20 and JS-25 scanner family.

Development

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Scanner Configurations Showcase

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Application Support

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Downloads

JSConfig

Program for finding and configuring scanners on the network.

JSDiag

Calibrate and diagnose scanners

DevKits and other downloads

Developer Toolkits for .NET and C/C++

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